Privacy Policy · Sanatan Gyan — Vidyamine Private Limited

This Privacy Policy explains how Vidyamine Private Limited (“Vidyamine”, “we”, “us”, or “our”) collects, uses, and protects information when you use the Sanatan Gyan mobile application and this website (together, the “Service”). By using the Service, you agree to this policy.

1. Who We Are

Sanatan Gyan is owned and operated by Vidyamine Private Limited. For any privacy-related queries, you may contact us at support@vidyamine.in.

2. Information We Collect

Information you provide: such as your name or email if you create an account, contact support, or make a voluntary seva (donation).
Usage information: chapters played, listening progress, bookmarks, and basic app interactions, used to improve your experience and let you resume where you left off.
Device information: device type, operating system, and app version, collected to keep the Service stable and secure.
Payment information: voluntary seva payments are processed by secure third-party payment gateways. We do not store your full card or bank details on our servers.

3. How We Use Information

To provide, maintain, and improve the Sanatan Gyan Service.
To remember your progress, bookmarks, and preferences.
To process voluntary seva contributions and issue confirmations.
To respond to your queries and provide support.
To send you service-related communications (including SMS) where you have provided your number and consented.

4. SMS & Communications

If you provide your mobile number, we may send you transactional or service messages relating to Sanatan Gyan (for example, seva confirmations or important updates). These communications are sent by or on behalf of Vidyamine Private Limited. You may opt out of non-essential messages at any time by contacting us.

5. Sharing of Information

We do not sell your personal information. We share information only with trusted service providers (such as hosting, analytics, and payment partners) who process it on our behalf, or where required by law.

6. Data Security & Retention

We apply reasonable technical and organisational measures to protect your information, and retain it only for as long as necessary to provide the Service or as required by law.

7. Children

Sanatan Gyan is intended for a general audience. We do not knowingly collect personal information from children without appropriate consent.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by writing to support@vidyamine.in.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

10. Contact

Vidyamine Private Limited
Email: support@vidyamine.in

Please replace the contact email and add your registered office address, CIN, and effective date before publishing, so the policy matches your official company records.